Walter Posted December 6, 2004 Share Posted December 6, 2004 I bought a Palm Sidewinder Dry Suit in April,2004 from Doug Gray at Billington Sea Kayak in Plymouth. He added booties to it over the summer. The left boot leaked in November after Liz's Cold water demo. I called Doug Gray on Friday before Thanksgiving and by Wednesday before Thanksgiving I had a replacement suit delivered to my home.I cann't be happier with the service I received from Doug Gray and MTI Adventurewear.By the way they did not have any of the Sidewinder Suits so they sent me an upgraded suit the Stikine with a single tunnel waist system and a water proof relief zipper.I could not ask for a Retailer or Manufacter to do any more. A replacement suit in four business days. WOW!Walter MearsEssex, Ma.Impex SerenitySunburst/Ivory Quote Link to comment Share on other sites More sharing options...
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