sbruce Posted January 30, 2007 Share Posted January 30, 2007 The 1/27 pool session in Beverly was a bust because there was no lifeguard. Bummer. Especially after dragging in the boats, suiting up, and waiting around the pool side for an hour-and-a-half for a lifeguard to show, who didn't. So what's next: A refund? Rescheduled session? What about future Beverly sessions? Awkward questions, I know . . . (but somebody has got to ask). Scott Quote Link to comment Share on other sites More sharing options...
Kevin B (RPS Coach) Posted January 30, 2007 Share Posted January 30, 2007 Scott et al, I have contacted the Beverly Y by phone and I am waiting for their response. As soon as we have this sorted out, those affected by the Y's error will be notified. The planned solution is as follows: First, if I can arrange another session, then those at the session on Sat. can attend it if their schedules permit. My hope is to reschedule for Feb. 10th. Second, if you don't want to wait for that to happen, you can ask to attend another session provided there is room. Finally, you can request a refund for the session by submitting your request to Bob Budd. Quote Link to comment Share on other sites More sharing options...
sbruce Posted January 31, 2007 Author Share Posted January 31, 2007 Thanks for working the problem, Kevin. I hope the Feb 10th date comes through. scott Quote Link to comment Share on other sites More sharing options...
Kevin B (RPS Coach) Posted February 1, 2007 Share Posted February 1, 2007 We've now received the apology (about nine of them) and am just waiting for confirmation of my proposed rescheduling. Quote Link to comment Share on other sites More sharing options...
bob budd Posted February 1, 2007 Share Posted February 1, 2007 As regards the schedule, someone has already moved to another date so there is an opening - if 10 February comes to be. As regards the refunds, I won't have the money until after the Super Bowl, and then only if the Bears win. Quote Link to comment Share on other sites More sharing options...
Kevin B (RPS Coach) Posted February 2, 2007 Share Posted February 2, 2007 Feb 10th is a go. Everyone involved should let Bob know know about your availability. All other Beverly sessions are still on. Quote Link to comment Share on other sites More sharing options...
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