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Membership problem


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I am trying to renew my membership. When I try to purchase a membership, I get this reply: 

Sorry, there is a problem. You are only allowed to purchase one of this product, and you have already done so.



Not sure why this is happening. I am also posted as a guest for some reason.
Thanks for your help.
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Go to the STORE tab on the forum, and under the main tabs you will see
Orders     Manage Purchases     My Details

Click on Manage Purchases and you should see your current membership there, with the option to renew it.

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  • 5 weeks later...

I just tried to reup, but when I try to add a membership to my cart, all I get is a spiny wheel that never loads. Any suggestions? Thanks.

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Brenda, I just had the system send you an email that should help you.  If you need further assistance getting your membership up to date, please contact us via email at membership@nspn.org and we will work with you to get it done.

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