Lbeale Posted May 23, 2016 Share Posted May 23, 2016 Hello, I am trying to renew my membership. When I try to purchase a membership, I get this reply: Sorry, there is a problem. You are only allowed to purchase one of this product, and you have already done so. Not sure why this is happening. I am also posted as a guest for some reason. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
rfolster Posted May 23, 2016 Share Posted May 23, 2016 Go to the STORE tab on the forum, and under the main tabs you will seeOrders Manage Purchases My Details Click on Manage Purchases and you should see your current membership there, with the option to renew it. Quote Link to comment Share on other sites More sharing options...
BLConaway Posted June 21, 2016 Share Posted June 21, 2016 I just tried to reup, but when I try to add a membership to my cart, all I get is a spiny wheel that never loads. Any suggestions? Thanks. Quote Link to comment Share on other sites More sharing options...
rfolster Posted June 21, 2016 Share Posted June 21, 2016 Brenda, I just had the system send you an email that should help you. If you need further assistance getting your membership up to date, please contact us via email at membership@nspn.org and we will work with you to get it done. Quote Link to comment Share on other sites More sharing options...
Katherine Posted June 22, 2016 Share Posted June 22, 2016 Same problem as me, most embarrassing considering my involvement with the club, also posted on our Bod forum... Quote Link to comment Share on other sites More sharing options...
BLConaway Posted June 22, 2016 Share Posted June 22, 2016 Got-it. All set--thanks! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.